Your data, handled with care

Mars Brothers Kitchen & Bath (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our forms.

We may collect the following types of information when you interact with our website or forms:

Personal information

• Name
• Email address
• Phone number
• Address (if provided for estimates)
• Any information submitted through contact or estimate forms

Non-personal information

• Browser type and device information
• IP address and approximate location
• Pages visited and referring links
• Time spent on the site

We use the information you share with us to:

• Respond to inquiries and provide accurate estimates
• Communicate with you about your project, scheduling, and follow-ups
• Improve our website content, navigation, and services
• Send project updates or occasional service-related emails you opt into
• Comply with legal obligations and enforce our terms

We do not sell your personal information.

We may share your information only with trusted parties that help us run our business:

• Service providers such as CRM systems, email platforms, and analytics tools
• Project partners or subcontractors when coordinating work on your project
• Legal, regulatory, or law-enforcement authorities when required by law

All third parties we work with are contractually required to maintain confidentiality, security, and the same standard of care we apply to your data.

Our website may use cookies and similar technologies to:

• Enhance and personalize your browsing experience
• Remember your preferences between visits
• Analyze website traffic and understand visitor behavior
• Measure the effectiveness of our marketing

You can disable cookies through your browser settings at any time. Disabling cookies may limit some website functionality.

We keep your personal information only as long as reasonably necessary for the purposes it was collected:

• Estimate & inquiry data — retained up to 24 months after the last contact, then anonymized or deleted.
• Active project records — retained for the duration of the project plus 7 years for warranty, tax, and legal purposes.
• Website analytics — aggregated and anonymized; individual IP-level data is discarded within 14 months.

You can request earlier deletion at any time using the contact details below.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted transmission (HTTPS), access controls on internal systems, and vendor due-diligence. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your data, we will notify you without undue delay as required by applicable law.

If you are a California resident, you have the right to:

• Know what categories and specific pieces of personal information we collect about you
• Access the personal information we hold and receive a copy in a portable format
• Delete personal information we have collected, subject to certain legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information (we do not sell, but you may still exercise this right)
• Non-discrimination — we will not treat you differently for exercising any of these rights

To submit a request, contact us using the details below. We will verify your identity before fulfilling the request and respond within 45 days.

If you opt in to receive emails, project updates, or promotional messages from us, you can unsubscribe at any time using the link included in every email, or by contacting us directly. Transactional messages related to an active estimate or project may continue until your project is complete.

Some browsers offer a “Do Not Track” setting. Because there is no industry-standard interpretation of this signal, our site does not currently respond to DNT headers. You can still manage your privacy through the cookie, opt-out, and access controls described in this policy.

Our website and services are intended for adults planning home improvement projects. We do not knowingly collect personal information from children under 16. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Our website may contain links to external sites we do not control — for example, supplier catalogs, design inspiration platforms, or social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every third-party website you visit.

Mars Brothers Kitchen & Bath operates in Orange County, California. If you access our website from outside the United States, your information will be processed and stored in the U.S., which may have data-protection laws different from those in your country. By using our website, you consent to that transfer.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Material changes will be highlighted at the top of this page for at least 30 days.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mars Brothers Kitchen & Bath
1451 Edinger Ave STE B, Tustin, CA 92780
Phone: (949) 503-0999
Email: mbkb.kitchenbath@gmail.com